Technical Support Services

Being an official representative of the company RHI Magnesita, the company HTR Refractories offers a full technical support. Our team of experts is ready to respond to the customer requirements at any time concerning product implementation, monitoring and analysis, all in order to provide their best possible and long-term use, thus contributing to the quality of the production process. Technical Support enables customers to learn about new trends in the refractory materials production and application. In addition to having many years of experience, we organized numerous seminars and trainings for our team in cooperation with RHI Magnesita, and we are proud to mention that our company is the only one in the market which offers support services, prompt availability and personal customer care, on site.

Also, in cooperation with our principal ESTANDA we provide full range of services (process analysis and diagnosis, engineering, assembly and commissioning, operational optimization solutions, advice on and selection of steels) for our customers.

We provide:

  • Experienced technicians on site for any refractory needs unit for the customers in the steel industry
  • Refractory technicians for cement and lime industry in coordination with our principal RHI AG
  • Specialists and technical professionals for high-performance steels for cement & mining sectors in cooperation with our principal Fundaciones ESTANDA
  • Various number of services include refractory installation, metal processing and craft work in construction and industry incooperation with our partner companies Pord, Termopord and Zmaj

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