Services intended for clients we represent are based on the principal-agent relationship with the main role of agent in the establishment of strong relationships with customers on the market. For that purpose, we have developed a set of services contributing to the improvement of principal’s product on the market.
The business model of representation and mediation in sale includes administrative and commercial activities with the aim of improving the sale, development and maintenance of the market. This includes making analyses, forecasts and market monitoring, creation of individual concepts, reaction to requests and stabilization of relationships with customers, promotion of the principal/manufacturer image and product on the market for the best possible marketing of the product and improvement of sales.
Our services include:
The technical support service is formed with the task of monitoring product performances and it has the double function of providing support to both customers and the principal. Through close cooperation with local manufacturers with the aim of improving the production, we offer to the principal a complete insight into the possibilities for the advancement of own potentials and establishment of partnership, long-term business relation in mutual interest.
We achieve these complex tasks through:
EXAMPLES OF OUR WORK
REPRESENTATION SERVICES
A representation agreement was signed with Estanda in 2015 aimed at ensuring the best possible marketing of products on the Southeast Europe market. Withing a short period, we have managed to stabilize the delivery of products in already existing customers and establish cooperation with new customers in the area of cement industry and mining.
TECHNICAL SUPPORT SERVICES
Long-term cooperation with the leader in the area of refractories-company RHI Magnesita, has developed an efficient technical service which is constantly present in our two largest customers in Serbia in the area of steel industry and engaged as needed by other customers in our territory. It is also operational for outsourcing outside territories we represent for all types of technical support services in the area of application and use of refractories.
Contact
If you are interested in cooperating, feel free to contact us.
Our friendly team is at your disposal. You can contact us by e-mail.