01 — LEGAL & RESPONSIBILITY
HTR Refractories doo, Bulevar Mihajla Pupina 6, Belgrade, Serbia (“HTR”, “we”), is responsible for processing personal datadescribed in this policy, in accordance with applicable data protection law.
When you contact us, we may process your name, business contact details, and information you provide to respond to your enquiry and manage our business relationship. Our website may also process technical information, such as your IP address and browser details, for its operation and security.
Depending on the purpose, processing is based on our legitimate interests in business communication and website security, contractual requirements, legal obligations or your consent.
We share information only as necessary with authorised personnel, service providers, relevant business partners or authorities where required by law. Any international transfers are subject to applicable legal requirements. We do not sell personal data.
We take appropriate measures to protect personal data and retain it only as long as necessary for its purpose, including applicable legal and record-keeping requirements.
Cookies are small files stored on your device. Our website may use cookies or similar technologies to support its operation. Where optional cookies are used, we provide information about their purposes and request your consent where required. You may withdraw that consent through the website’s cookie controls.
You can also manage or delete cookies through your browser settings, although disabling certain cookies may affect websitefunctionality.
Subject to applicable law, you may request access to, correction or deletion of your personal data, restriction of processing or data portability, and object to certain processing. Where processing relies on consent, you may withdraw it at any time.
For privacy enquiries or to exercise your rights, contact office@htr.rs. You may also lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection in Serbia.
This policy may be updated from time to time. The latest version will be published on this page.
