01 — LEGAL & RESPONSIBILITY
Responsible conduct is part of how we work. As a family-owned company connecting international manufacturers withindustrial customers, we depend on trust, sound judgement and accountability in our daily relationships.
We are committed to conducting business honestly and professionally.
HTR participates in annual TRACE compliance training and certification procedures. These activities support awareness ofanti-bribery responsibilities and the expectations placed on us as a commercial representative. We view due diligence andongoing learning as practical parts of maintaining reliable business relationships.
We believe that people should be treated with dignity and respect. We support equal opportunities and a workingenvironment free from discrimination, harassment and intimidation. We expect professional and respectful conduct in ourdealings with colleagues, customers, suppliers and other business partners.
Our work includes visits to industrial facilities and on-site technical support, where safe conduct is essential. We followapplicable occupational health and safety requirements and the safety rules of the facilities where we work. HTR receivesexternal occupational health and safety support companies that we engage externally. Our aim is to ensure that peopleunderstand the risks associated with their work and take the required precautions.
We handle commercial, technical and personal information with care. Information received through our work should be usedonly for legitimate purposes and shared only where necessary and authorised. We respect applicable competition, trade andexport-control requirements and the rights of the organisations and individuals with whom we cooperate.
We recognise the environmental challenges faced by heavy industry. Within our role, we aim to support informed decisions about material performance, efficient use of resources and suitable recovery or recycling options. Environmental statements should be specific and supported by evidence.
Questions or concerns about our business conduct may be addressed to office@htr.rs. We will consider concernsresponsibly, handle information with appropriate care and respect applicable legal protections for people who raise concernsin good faith.
