Overview


Together with principals and partner companies, we offer a complete range of products and services in the area of refractories for all users in the area of black metallurgy, cement and lime industry and energy and mining, as well as the highest quality special steel castings for the cement industry, energy and mining, and a full range of ferroalloys for black metallurgy. In addition to top products of our principal in the field of refractories, we offer full support to customers and monitor their production to achieve the best possible results.

Technical support services


Technical support service offers a complete portfolio of services for the steel and cement industry, overcoming expectations of our partners with a complete and adjusted approach. In close cooperation with our principal RHI Magnesit, we are focused on the development of innovative services for consumers of industrial refractory materials. Extensive knowledge about key processes of our customers gives us the expertise to contribute to optimization. Our system solutions are key for the quality standard of our customers and help them stabilize the production process and enhance productivity, and primarily to reduce the total production costs.

We provide:

  • Experienced repairers on site for any needs of customers in the steel industry in connection with refractory materials on all aggregates, from BOF, EAF to continuous casting
  • Monitoring and supervision during installation of new products for the steel and cement industry
  • Data monitoring, analysis and processing from the very installation of refractory materials to evaluation of their performances

Solutions for smart planning


New industrial strategies, development of new technologies, data collection and processing enable us to develop, together with customers, new models for supplying necessary products and materials. Smart planning services refer to specially designed systems through which customers have timely planned and fast delivery, adequate storage, and optimized consumption. There are numerous benefits, which contribute, to stable and unobstructed production with such approach, from stock reduction, fast delivery deadlines to reduction of production costs.

The following is offered for steel producers, in cooperation with our principal RHI Magnesita:

  • Complete supply with refractories together with installation per tonne of steel – FLS Full Line Service.
  • Smart stock planning is a concept of services including stock management with advanced planning, safe stock, fast delivery, and weekly supplementation of stock with payment based on actual consumption.
  • KANBAN Pullse system providing excellent results.
  • Creating special reports with the aim of selecting adequate solutions
  • Consumption monitoring and supply planning

EXAMPLES OF OUR WORK

HTR Refactories Belgrade | Examples of our work

TECHNICAL SUPPORT SERVICES

Steel and cement industry:

For largest customers in the field of steel industry, permanent presence of technical service is provided as full support to ongoing production and achievement of the best possible results of refractory materials. Also, the technical service is operational for all services of customers from cement industry, and for outsourcing outside territories we represent for all types of technical support services in the field of application and use of refractories.

TECHNICAL SUPPORT SERVICES

Smart planning solutions:

Kanban Pulls has been established for the largest customers within the steel industry, a system of advanced planning, supply and management of stock for the purpose of ensuring safe and unobstructed production. Due to their flexibility and adjustability, in addition to automatic and regular delivery, this system is suitable for the selection of individual products, and for complete refractory supply depending on consumption.

Contact

Contact us


If you are interested in cooperating, feel free to contact us.
Our friendly team is at your disposal. You can contact us by e-mail.